Save Time on Minor Crashes at No Cost
With 70% of crashes being property-damage-only (PDO), Driver Exchange 9-1-1 helps telecommunicators close calls faster by sending a secure, self-exchange link in seconds. This keeps queues clear and your team focused on higher-priority events.
Emergency Communications Center Key Benefits:
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Close PDO incidents faster.
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Fewer repeat callers.
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Less radio traffic and fewer officer dispatches for information-only exchanges.
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Greater resilience during storms, special events, and staffing shortages.
Watch 1-minute Video to See How it Works
Download Driver Exchange 9-1-1 Overview
Everyone Wins with Driver Exchange 9-1-1
ECC leadership: a no-cost solution to achieve measurable reductions in PDO call handle time, improve service levels, and defer minor, non-injury crashes without sacrificing documentation.
Telecommunicators: easy workflow to send a secure link and move the call off the board faster, with less time spent on callbacks and manual data entry.
Community members: A guided, secure self-exchange that helps them file insurance claims and get back to their day quickly.
IT and compliance: centralized records for audits, and simple implementation without heavy system changes.
"Implementing Driver Exchange 9-1-1 allows our telecommunicators to provide a digital, user-friendly tool that keeps the process moving even when officers can't respond in person."
Driver Exchange 9-1-1 features a public information officer (PIO) action plan to:
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Generate awareness for the implementation of Driver Exchange 9-1-1 and position as a positive new solution for the ECC and community.
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Communicate clearly before, during, and after the implementation so there are no surprises.
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Assure the community that they will have everything they need to file insurance claims for PDO crashes.
Includes Clear Public Messaging Templates
Action Plan Templates include:
Press Release
Distribute important information to media outlets
Social Media Posts
Posts for Facebook, X, and Instagram
Designs in Canva
Professionally designed templates
Website Content
Ready-to-use content for your ECC's website
Stay informed on upcoming events.